Return Policy – Ear Pods

We want you to be satisfied with your purchase. If you are not completely happy with your Ear Pods, you may request a return in accordance with the policy below.

Eligibility for Returns

• Returns must be requested within 14 days of receiving your order.
• Items must be unused, in their original condition, and in the original packaging.
• Proof of purchase is required for all returns.

How to Request a Return

To initiate a return, please contact our support team by email:

support@tarjumah.com

Include the following details in your request:

• Full name
• Shipping address
• Proof of purchase (e.g., receipt or order confirmation)
• Reason for return

Our support team will review your request and provide instructions on how to proceed.

Shipping Returns

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.
• We recommend using a trackable shipping service, as we are not responsible for items lost in transit.

Refunds

• Once your return is received and inspected, we will notify you of the outcome.
• Approved refunds will be processed to your original payment method within a reasonable timeframe.

Faulty or Incorrect Items

If you receive a defective or incorrect product, please contact us immediately at support@tarjumah.com

Once we receive your return, we will arrange a replacement or refund at no additional cost.